The following series is for us to outline to our customers, clients, and even ourselves how we strive to be the best dog training center in the nation. We encourage any feedback that you may have and please let us know if we can do something better.
New Successes, Creative Ideas, and our Culture
By Robert Forto, PhD
This article was originally posted on our old blog (http://www.fortoblog.com) I will continue the series here.
This is a new day of a new week of a new month of a new decade in a new century. It is special isn’t it? Last year was a tough year for all of us in this recessed economy where everybody was worried about the future of the world as we knew it. At Denver Dog Works, it was tough on us too. We are thankful for all of our clients, new and old, that helped make our business special. We also took advantage of the down time to receive training for our business, our leaders, our trainers and our staff. This training was expensive, but worth every penny. We learned so many new things about our business, our goals, our values, and our desires. We learned what we need to do to set us apart from the crowd. We learned that we are not just a small fish in a big pond, but a fish that has a considerable influence over the pond that we swim.
In January 2009, we started our Internet radio program, The Dog Doctor Radio Show, that has gotten great reviews and has had on some tremendous guests. We spoke about everything dogs and everything that we love about our furry friends and what makes that relationship special to so many people. We spoke about the Michael Vick controversy, many authors including the most heart-warming story I have every heart about Baxter, the therapy dog that touched so many lives until he last days, and so much more. (Read More: New Successes, Creative Ideas and Our Culture)
August 2, 2010
Culture of Denver Dog Works: Integrity
Last week I introduced a series of articles that I am going to post each week about the culture of Denver Dog Works. I am only only doing this to give our readers an idea of what we are about at Denver Dog Works but also as an exercise for us here at the training center to make sure we are all on the same page and delivering exceptional customer service and training a client’s dog to be one of the best trained dogs in the world.
This week: Integrity
August 24, 2010
Culture of Denver Dog Works: Professionalism
We’re Professional. At Denver Dog Works we take pride in training you and your dog. It is important to us that every client and every dog receive the best training. Our motto is “We have the best and train the rest” this means that we expect each of our instructors to present themselves in the best way possible and to provide the best training possible. We listen to your goals and to your concerns and then we design a training package specifically for you and your dog. There is no cookie-cutter dog training going on at Denver Dog Works. Group class is not for everyone therefore we do not offer a signup sheet for our group class. Private lessons done in-home also may not work for you that is why we have our state of the art training center with over 700 square feet of training space on a ¾” rubber mat.
This week: Professionalism
October 18, 2010
Culture of Denver Dog Works: Development
“Twenty years from now you will be more disappointed by the things that you didn’t do than by the ones you did do. So throw off the bowlines. Sail away from the safe harbor. Catch the trade winds in your sails. Explore, Dream, Discover.” - Mark Twain
We are on the cutting edge of the dog training world at Denver Dog Works. Everything that we do, whether it be new technology, development of individualized training plans, our customer service team, and our attention to detail, all says our tag-line loud and clear: We Have the Best and Train the Rest.
This week: Development